WILD BATHING LTD | TERMS AND CONDITIONS OF SAUNA USE
These terms and conditions cover the booking and use of the mobile sauna units provided by Jo
MacLean t/a “Wild Bathing” (“we”, “our”, “us”, “Wild Bathing”). These terms and conditions are
mandatory for all users of the sauna, regardless of which member of the booking party has booked
the sauna. All sauna users must read these terms and conditions carefully before using the sauna.
By placing an order for a sauna session and/or making use of the sauna, each sauna user confirms
that they have read these terms and conditions and agrees to abide by them.
1. Booking Terms
Please note, these terms and conditions only apply to the booking of the sauna through the website
for scheduled sessions run by Wild Bathing. If you wish to book the sauna for a private function or
event, please email us at info@wildbathing.co.uk
Booking: Only persons over the age of 18 can place an order to book the sauna. You can book a
sauna session using the booking calendar on our website at https://www.wildbathing.co.uk
All orders are subject to availability of booking slots and remaining spaces in the sauna for the
chosen session time. An order can be placed to reserve individual spaces in the sauna up to the
maximum capacity of the sauna, subject to availability and age restrictions) and the hire fee shown in the order will be based on the number of individual seats booked for the scheduled session.
An order can be placed to reserve the whole sauna for maximum capacity, subject to availability and age restrictions and the hire fee shown in the order will be based on the exclusive hire fee for the scheduled session. No order placed will be deemed accepted by Wild Bathing until the booking is confirmed by us and the total hire fee has been paid.
Valid gift vouchers issued by us may be redeemed during an order and such voucher amount shall be
deducted from the applicable hire fee shown in the order.
Each confirmed order is for a session of 55 minutes in total starting from the time stated
in the order (including any time spent outside of the sauna).
Wild Bathing reserves the right to increase the hire fee from time to time without notice. Any
changes to the hire fee will not affect any order accepted before the change takes effect.
Age Restrictions: Children between the age of 8 and 17 are not permitted to use the sauna unless they are accompanied by an Adult Family member. Parent or Guardian only. The Parent or Guardian must always be present while children are using the sauna and are responsible for ensuring the safety of any children making use of the sauna. The ratio of child to adult is 1:2 in the sauna at any time. Children under the age of 8 are not permitted to use the sauna.
Late arrivals: If you or any person in your booking party arrives late for your scheduled session, this
will not entitle you to any refund or reduction of the hire fee. If you miss your booking slot, no
refund will be given.
Cancellations and rescheduling: Our cancellation and rescheduling policy is found at the end of
these terms and conditions.
Damage and deep cleaning fee: Wild Bathing reserves the right to charge an additional fee to cover
the costs of any repairs or deep cleaning required for the sauna or any of Wild Bathing’s equipment
which occurs as a result of your (if you are booking an individual seat) or any member of your
booking party’s (if you are booking multiple seats) misuse of the sauna, negligence or failure to
comply with these terms and conditions. Wild Bathing reserves the right to charge this fee to the
person named on the order.
2. Sauna Use Terms
All persons using the Wild Bathing Sauna do so at their own risk. We ask that you contact your GP if
at all in doubt about safely using the sauna. We advise you seek your GP’s advice if any of the
following conditions apply to you (this is not an exhaustive list):
- If you’ve had a heart attack or stroke
- You have asthma or breathing conditions
- You have epilepsy or diabetes
- Are pregnant
- Are prone to dizziness or fainting
- Have an infectious disease or condition
- Are under the effects of alcohol, illegal drugs or psychoactive substances
- Have an open wound
- Are taking any medications
- Are generally feeling unwell
In accordance with diving safety guidelines individuals who have undertaken dives exceeding 10
metres in depth are advised NOT to use the sauna within 48 hours post dive due to the elevated risk of decompression sickness.
All users must inform Wild Bathing of any conditions which may affect their safe use of the sauna to
an on-site operator before making use of the sauna.
If any sauna user has any medical conditions for which they require medication, the sauna user is
responsible for ensuring they bring the required medications. This includes, without limitation,
EpiPens, inhalers, pharmaceutical drugs, prescription drugs, insulin and any other medications.
Wild Bathing reserves the right to refuse admission to intoxicated persons or for other reasons that
may be deemed a health and safety risk and any refusal shall not entitle any user or any person who
has booked the sauna to a refund of the booking fee in whole or in part other than at Wild Bathing’s
discretion.
Sauna users should not spend more than 15 minutes at a time in the sauna. We recommend
spending 5-12 minutes in the sauna before exiting to cool down and rehydrate, especially for those
who do not use saunas regularly who should build up tolerance over a few sauna sessions. However,
sauna users are responsible for ensuring they use the sauna safely and do not put themselves at risk
and must vacate the sauna if they at any time feel nauseous, dizzy, faint, drowsy or otherwise unwell
to cool down and rehydrate if required.
An authorised representative of Wild Bathing will notify sauna users when their 55 minute booking
session is finished and all sauna users are required to vacate the sauna after their session expires.
3. Sauna Etiquette & Safety Rules
Sauna capacity must be adhered to at any one time. Wild Bathing reserves the right to refuse entry to the sauna or to eject users who do not
follow these rules.
- Remove shoes, sandals, or flip-flops before entering the sauna.
- Remove jewellery and avoid wearing swimwear with metal fastenings before entering the sauna
to limit the risk of burns.
- Electronics and other equipment which is at risk of rusting, water damage or heat damage are
not permitted inside the sauna. Any use of such equipment inside the sauna is at the sauna
user’s own risk.
- Enter and exit the sauna safely and taking care to avoid any risks of tripping or slipping.
- Keep access points clear to ensure safe and swift exit for others.
- All sauna users must sit on a clean towel when inside the sauna to minimise the risk of burns.
Users who do not do so at their own risk.
- Do not touch or sit on any part of the stove, stove cage, or rocks and follow the operators’
instructions on how to pour water onto the hot rocks. Only use the provided ‘sauna water’ on
the hot rocks. Do not add your own essential oils onto the sauna rocks.
- Alcohol, nudity, and smoking are prohibited inside the sauna. Changing facilities are not provided
by Wild Bathing and may not be available at the sauna site and all sauna users are required to
ensure they dress appropriately for using the sauna and travelling to and from the sauna site.
- Respect the sauna space and others sharing. Time spent in a quiet small space for heat therapy
can be more enjoyable for everyone in a peaceful quieter state.
- Glass or metal containers are not allowed inside the sauna and sauna users are required to leave
these outside of the sauna; If a sauna user does not have a water container they may use the
provided water cups.
- No food or drinks other than water is permitted inside the sauna.
- Do not bring sharp or breakable objects inside the sauna.
- Keep well hydrated before sauna use, in between cooling off outside and re-entering the sauna
throughout your session.
- Wild Bathing is not responsible for the damage or loss of customers' property at the sauna site
not caused by Wild Bathing or any person acting on behalf of Wild Bathing.
- Using a body of water as a ‘cold plunge’ before or after using the sauna is at your own risk; any
sauna user who wishes to use a body of water for a cold plunge is responsible for ensuring they
are a capable swimmer and can handle exposure to cold temperatures and other potential
dangers. After exposure to cold water do not enter the sauna immediately as there is a risk of
dizziness and fainting. Transition slowly and acclimatise between the thermal shifts. For
information on water safety please visit watersafetyscotland.org.uk for general cold-water safety
advice.
4. Group Bookings
If booking on behalf of a group, it is the RESPONSIBILITY OF THE PERSON BOOKING to ensure all sauna users
are aware of our terms and conditions and the medical form before the day they sauna in order for them to check if they need a letter from their GP. All sauna users will be required to read and sign these terms and conditions along with our medical form which will be issued by the sauna attendant on checking in and before entering the sauna. Please refer to your booking confirmation email to complete these forms online ahead of the scheduled sessions.
5. Right to Refuse Admission
We reserve the right to refuse admission to anyone who does not abide by these terms and
conditions, intoxicated persons or for other reasons that may pose a health and safety risk to any
people present at the sauna site. If we require to refuse admission or eject anyone in your booking party from the sauna, this will not entitle you to a refund or discount on the booking fee.
6. Liability
Notwithstanding the below, nothing in these terms and conditions reduces or limits Wild Bathing’s
liability for death or personal injury caused by the negligence of Wild Bathing or its representatives,
fraud or fraudulent misrepresentation or any losses which cannot be excluded under applicable laws
in Scotland.
Wild Bathing will not be responsible or liable to any sauna user for:
- any medical or health conditions which are caused by or exacerbated using the sauna
- any loss or personal injury arising from any sauna user’s non-compliance with these terms and
conditions
- loss or damage to personal property or belongings at the sauna site not caused by Wild Bathing
or any authorised representative of Wild Bathing
- any cancellations required by Wild Bathing as a result of circumstances beyond the reasonable
control of Wild Bathing which could not have been reasonably anticipated or avoided, including
without limitation: fire, flood, or other natural disasters; adverse or extreme weather conditions,
contamination of the sauna by blood, vomit or bodily fluids; malicious damage to the sauna;
epidemic or pandemic; or governmental order, rule, regulation or direction.
7. Cancellation and rescheduling policy
Cancellations: We can offer full refunds for cancellations up to 48 hours before the session start time confirmed in the accepted order. Please note refunds can take up to 5 days to appear in your bank.
We do not provide a refund for cancellations made less than 48 hours before the confirmed session start time.
Rescheduling: if required may be made through the website booking calendar at
www.wildbathing.co.uk Rescheduling is only permitted up to no less than 48 hours in advance of
your booking and subject always to availability of your requested rescheduling time. If we cannot
accommodate the requested rescheduling time, you will be required to honour your original time
and no discount or refund of the hire fee will be given if you cannot attend.
Wild Bathing Cancellations: If we require to cancel your session for reasons other than reasons
beyond our reasonable control as specified above, the hire fee will be refunded in full. We reserve
the right to cancel bookings at any time due to unsuitable weather conditions. In such cases we will
contact you to rearrange your booking. Your safety is our top priority.
Please note refunds can take up to 5 days to appear into your bank.
8. Photographs and/or video may be taken at times. By taking part in these photos or videos, you grant Wild Bathing full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for fundraising, publicity or other purposes to help achieve the business aims. This might include (but is not limited to), the right to use them in their printed and online publicity, social media, press releases and funding applications. If you do not wish to be included in any video or photo, please let us know prior to the Wild Bathing session.
Disclaimer
By placing an order with us and/or using our sauna facilities, you agree that you have read and agree
to abide by these terms and conditions.
If you are making this booking on behalf of a group, it is your responsibility and an essential action to
make all users fully aware of these terms and conditions to practice safe sauna use.
These terms and conditions are governed by and shall be construed in accordance with the laws of
Scotland. Any action, claim or proceeding arising out of or in connection with these terms and
conditions or the use of the sauna shall be subject to the exclusive jurisdiction of the courts of
Scotland.
The relationship between the child and adult must be declared below. The accompanying adult must remain present for the entire duration of the session, always supervising. An adult to child ratio of no more than 1:2 must also be respected when using the sauna.
Thank you for your cooperation and enjoy your sauna experience!
Jo MacLean and Audrey Thomson | Wild Bathing Ltd
